Rvinyl.com
Inc. designs and produces all graphic items (including, but not limited
to, dash kits, headlight tint kits, taillight tint kits, die-cut decals, and banners) according to the
information supplied by the customer at the time the order is placed.
Rvinyl.com Inc. is not responsible for spelling or typographical
errors made by the customer nor is the company responsible for listing
errors made by the employees of Rvinyl.com Inc.
Graphic
items purchased are made to order and are non-refundable. Please take special
care to order carefully and completely, and verify the information
provided in the order confirmation email issued at time of order. When bidding on one of our products on eBay please note that the item is
being sold only as described in the auction. No changes or alterations to
the item (except in the case of color prior to shipment) can be made at
any time and will not constitute grounds for a return.
Rvinyl.com
Inc. will replace, exchange or issue a store credit only for those
products which are deemed to be incomplete or defective by a company
representative. All products are quality-assurance checked for flaws and
completeness before shipment, but we ask that the customer check their
package's contents upon arrival. You must inform us about defects,
shortages, and exceptions within 5 days from receipt of order is
considered complete. There are absolutely no replacements, exchanges or
store credit s issued after 14 days.There
are no exchanges on graphic items that were created to the customer's
specification. This includes exchanges where the customer selected an
improper color or size. The colors listed on the color chart have been
color matched as close as possible to the actual vinyl color. If you're
unsure of a color match, we suggest you order a sample swatch.
You
must have an RMA number (Return Merchandise Authorization)
before sending any item back to us. To obtain an RMA number, please
contact us and request one - be sure to have your
original invoice, original invoice/item number, order date and reason for
the return. This RMA number is only valid for 15 days from when it is
issued. Original shipping and handling fees, as well as return shipping
charges, are non-refundable. All returns must be shipped back in original
packaging in like new condition, with all accessories, manuals, and
warranty cards.***Your
return will not be accepted by our receiving department unless this code
is clearly displayed on the exterior of the package***
If you
have any questions regarding the above policy, please
contact
us.
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